This position will ensure the long-term success of our customers and will be responsible for developing long-term relationships with your portfolio of assigned or acquired customers, connecting with key business executives and stakeholders. The Account Manager will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
- Develops new prospects.
- Increase sales of our products and/or services.
- Serve as primary customer interface.
- Responsible for the development of business and relationships with customers.
- Performs inside sales when option is available of equipment and services (i.e. loose individual equipment, maintenance programs and services)
- Dissemination of value add and differentiation messages to customers.
- Establishes a defensible barrier to competitors.
- New account development.
- Customer competitor analysis.
- Customer Strategic plan development, plan implementation, follow up and update.
- Work with other departments to promote products and/or services.
- Create referral partners to generate a referral network.
- Support Service Manager with client interaction and communication.
- Assist with coordination of the technical and logistic support for IT staff.
- Processing of sales requests and proposal for clients.
- Vendor management.
- Degree in related field or equivalent.
- 2-5 years industry sales experience preferred.
- Proven track record of success with strong closing skills.
- Self-motivated, creative and has the ability to work independently.
- Excellent work ethic and integrity.
Must Have Skills:
- Prioritizing issues.
- Problem solving.
- Excellent communication both verbal and written.
- Utilizing equipment, including personal computers, word processing, spreadsheet, and data base applications.
- Establishing and maintaining effective working relationships with employees, other agencies, and the customer.
- Capability to work under pressure and produce quality results.
Fast paced normal office environment, with heavy interaction with others. Demanding workload that may necessitate some overtime.
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